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Privacy Policy

Introduction

At Akshaya CRM, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our Service, you agree to the terms of this Privacy Policy.

Information We Collect

When you use Akshaya CRM, we may collect the following types of information:

Personal Information

This includes information you provide during registration, such as:

  • Full Name
  • Email Address
  • Phone Number
  • Company/Organization Name

Usage Data

We may collect information about how you access and use the Service, including:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Viewed
  • Time and Date of Access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather analytical information about how you interact with the Service.

How We Use Your Information

The information we collect is used for the following purposes:

To Provide the Service

Your personal data is used to create and manage your account, provide customer support, and improve our CRM features.

For Communication

We may send you notifications related to your account, such as billing updates, service changes, or important security updates.

Marketing and Promotions

We may use your contact information to send you updates, special offers, or promotions related to Akshaya CRM and its features. You can opt out of these communications at any time by following the unsubscribe instructions in our emails.

Analytics and Improvements

We use your usage data to analyze trends, monitor usage, and improve the performance and functionality of the Service.

Data Security

We take your data security seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following cases:

Service Providers

We may share your data with trusted service providers who help us deliver and improve our services (e.g., cloud hosting, analytics tools). These providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than providing the agreed-upon services.

Legal Requirements

We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations or protect the rights and safety of Akshaya CRM, our users, or the public.

Your Data Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data under certain conditions.
  • Objection: Object to certain uses of your data, including direct marketing.

To exercise any of these rights, please contact us at digiakshayapvt@gmail.com.

Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: digiakshayapvt@gmail.com
  • Address: Orion Building, opposite St. Joseph HSS, Thirunelloor, Pavaratty, Kerala 680507